This Website collects some Personal Data from its Users.
Last modified: September 12, 2023
DENTAL PRACTICE DR.MED.DENT. GORAN VUKOTIC
HR27913872578
Owner's email address: info@trident-cro.com
Capitalized words have the meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.
For the purposes of this Privacy Policy:
Unless otherwise specified, this privacy policy applies exclusively to this Website.
While using the Service, the Owner may ask the User to provide certain personally identifiable information that can be used to contact or identify the User. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit the Website or when you access the Website from or through a mobile device.
We use cookies and similar tracking technologies to track activity on our Website and store certain information. The tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze the Service. The technologies used may include:
Cookies o Cookies del browser: A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the Service. Unless you have adjusted your browser settings to refuse cookies, the Service may use cookies.
Web beacon:Some sections of Our Service and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that allow the Owner, for example, to count users who have visited those pages or opened an email and for other website statistics (for example, recording the popularity of a particular section and verifying the integrity of the system and server).
Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your computer or mobile device when you are offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below:
Type: Session cookies
Administered by: Us
Purpose: These cookies are essential to provide you with the services available through the website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide those services.
Type: Persistent cookies
Administered by: Us
Purpose: These cookies identify whether users have accepted the use of cookies on the website.
Type: Persistent cookies
Administered by: Us
Purpose: These cookies allow us to remember the choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences each time you use the website.
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computer and/or electronic means, using methods and methods strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of this Website (administrative, commercial, marketing, legal, and system administrators) or external parties (such as third-party technical services, hosting providers, mail carriers, IT companies, communications agencies, and mail carriers) may have access to the Data, including, if necessary, appointed as Data Processors by the Data Controller. The updated list of Data Processors may be requested from the Data Controller at any time.
The Data is processed at the Data Controller's operating offices and in any other locations where the parties involved in the processing operate. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. For further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.
Personal Data, unless otherwise indicated in this document, is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the Users' consent.
User Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests, identify any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Hosting and Platform Services, Use of content from external platforms, Tag Management, Analytics and Statistics, Interaction with live chat platforms.
To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Details on the Processing of Personal Data”.
Personal Data is collected for the following purposes and using the following services:
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data processed: last name; first name; email address; phone number; company name.
The Hosting and Platform services are intended to host and operate essential components of this Website, enabling the provision of the Service. They provide the Owner with a wide range of functions, such as analytical tools, user registration management, comment moderation and database management, e-commerce, payment processing, etc. The use of these functions involves the collection and processing of Personal Data.
Some of these services are hosted on servers located in different geographical locations, making it difficult to determine the exact location where the Personal Data is stored.
Webflow is a platform provided by Webflow, Inc. that allows the Owner to develop, operate, and host this Website. Webflow is an extremely versatile and customizable tool that allows you to host various types of websites, ranging from simple blogs to complex e-commerce platforms.
Personal Data processed: Usage Data; Tracking Tools; various types of Data as specified in the service's privacy policy.
Place of processing: United States –Privacy Policy – Opt out.
This type of service allows you to include content hosted on external platforms directly on the pages of this Website and interact with them.
This type of service may collect web traffic data relating to the pages where the service is installed, even when users do not use it.
Google Fonts is a font display service managed by Google Ireland Limited that allows this website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland –Privacy Policy.
HERE Maps is a map visualization service managed by HERE Global B.V. that allows this Website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Netherlands –Privacy Policy.
Google Maps is a map viewing service managed by Google Ireland Limited that allows this website to integrate such content within its pages.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland –Privacy Policy.
This type of service is functional to the centralized management of the tags or scripts used on this Website. The use of these services involves the passage of User Data through them and, if necessary, their retention.
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland –Privacy Policy.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.
Google Analytics is a statistics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other Google services.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is recorded in any data center or server. To learn more, you can consult theofficial Google documentation.
Personal Data processed: city; browser information; device information; latitude (of the city); longitude (of the city); number of Users; session statistics; Trackers; Usage Data.
Place of processing: Ireland –Privacy Policy – Opt Out.
Meta ads conversion tracking (Meta pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with actions performed within this Website. The Meta pixel tracks conversions that can be attributed to Facebook, Instagram, and Audience Network ads.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland –Privacy Policy – Opt out.
Meta Events Manager is a statistics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can provide the Owner with information on traffic and interactions on this Website.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Ireland –Privacy Policy – Opt out.
This type of service allows you to interact with live chat platforms managed by third parties, directly from the pages of this Website, in order to contact and be contacted by this Website's support service.
If a service for interacting with live chat platforms is installed, it may collect Usage Data relating to the pages on which it is installed, even if Users do not use the service. Furthermore, live chat conversations may be recorded.
The WhatsApp Business Chat widget is an interaction service with the WhatsApp live chat platform, provided by Meta Platforms Ireland Limited.
Personal Data processed: last name; content of the message or email; user content; date of the message; Data communicated during the use of the service; profile picture; sender of the message; name; telephone number; time the message was sent; answers to questions.
Place of processing: Ireland –Privacy Policy.
The Data Controller processes the Personal Data relating to the User if one of the following conditions exists:
However, it is always possible to ask the Data Controller to clarify the specific legal basis for each processing and, in particular, to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.
Unless otherwise indicated in this document, Personal Data is processed and stored for the time required by the purpose for which it was collected and may be stored for a longer period due to any legal obligations or on the basis of the Users' consent.
Therefore:
When processing is based on the User's consent, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be required to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiration of this period, the right to access, erasure, rectification, and the right to data portability can no longer be exercised.
Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, within the limits established by law, the User has the right to:
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad, including to any international organization governed by international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are informed that, if their Data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, their Personal Data will no longer be processed for such purposes. To learn whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.
To exercise their rights, Users may submit a request to the Data Controller's contact details indicated in this document. The request can be submitted free of charge, and the Data Controller will respond as quickly as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions, or limitations to processing will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of these recipients upon request.
The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be required to disclose the Data by order of public authorities.
Upon the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
This Website and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address, for needs related to the operation and maintenance of the Service.
Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact details.
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website and, where technically and legally feasible, by sending a notification to Users via one of the contact details available to the Data Controller. Therefore, please check this page frequently, referring to the last modification date indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
